Privacy Policy

At Normex.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter
• Request a demo or contact us
• Use our compliance platform

This information may include your name, email address, phone number, company name, job title, and billing information.

Automatically Collected Information

When you access our website, we automatically collect certain information including:

• IP address and browser type
• Device information and operating system
• Pages viewed and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve and personalize your experience
• Process transactions and send related information
• Send administrative information and updates
• Respond to inquiries and provide customer support
• Send marketing and promotional communications (with your consent)
• Detect and prevent fraud and security threats
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform.
• Legal Requirements: We may disclose information if required by law or to protect our rights, privacy, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• 256-bit AES encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular security audits and penetration testing
• SOC 2 Type II certified infrastructure
• Access controls and authentication mechanisms

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request limitation of processing

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

International Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: